Video MOS score is always zero on Firefox

Affects

Dolby Product(s)

• SDK

Third Party Product(s)

• Firefox

Description

The video MOS score is always reported as 0 on the Firefox browser.

Reproduction Steps

1. Join a conference with several participants with audio and video
2. Observe the qualityIndicators events on all browser participants
3. Firefox users will have video MOS reported as 0.

Workaround(s)

• None known.

Action Plan

• Wait for Firefox update with appropriate fix.

Ticket References

Third Party Reference

• None known at this time.

Dolby Reference

• CCS-752