Country availability: Government Regulations

Affects

Dolby Product(s)

• Communications API
• All supported platforms (Web, iOS, Android)

Third Party Product(s)

• nil

Description

Currently our service is not available in the following regions due to VOIP/telephony compliance conflicts with regional government regulations:

IR no; # Iran
SY no; # Syria
CU no; # Cuba
SD no; # Sudan
KP no; # North Korea
Some regions from Ukraine:
UA-40 no; # Ukraine - Sebastopol
UA-43 no; # Ukraine - Crimea

Reproduction Steps

1. Join or create conferences from one of the impacted regions
2. Conference join/create action fails

Workaround(s)

• None

Action Plan

• These restrictions are US government regulated and beyond Dolby's control. Dolby will continuously monitor the government regulations and make the services available when allowed.

Ticket References

Third Party Reference

• None

Dolby Reference

• None