FAQs - Usage Management

What is an application?

An application is your own personal program that has individual API keys allowing you to use our product. You can set multiple apps for different use cases and organize however you see fit!

How do I see my credit usage for the month?

You can view your current credit usage by navigating to the summary section of the dashboard.

How do I see my product usage for the current month?

Product usage can be viewed in the dashboard, located on the left side navigation under My First App, Communications or Media. Please reference the tabs specific to your app usage.

Will I be billed for usage if I have credits left on my account?

No, your free trial credits are first taken into account before paid usage begins so test out our service on us!

What should I do if my usage is not correct?

Please contact support if you believe there is a discrepancy.

How is my usage calculated?

Usage is calculated based on the types of Communications or Media minutes used in a given month. For each minute used, you are charged the appropriate price per minute. If you are using your free Communications or Media credits, you will not be charged for any of that usage. To learn more about calculating Communications usage, please visit our technical guide. If you are using the Music Mastering API your usage will be calculated per number of tracks mastered in a given month.